Privacy Policy
1. Who We Are
AnKara is an invoicing platform for Tanzanian businesses, operated by Barah Technologies Ltd ("AnKara", "we", "us"). This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we keep it and the choices you have, whether you are a Business User who sends invoices through AnKara or an Invoice Recipient who receives one. It is a plain-language companion to AnKara's Data Protection Policy, which sets out our formal obligations under the Personal Data Protection Act, Cap. 44 (the "Act").
2. What Information We Collect
2.1 If you are a Business User
- Account details: your email address and password (stored only in hashed form by our sign-in provider). If you choose to sign in with Google, we receive your name, email address and profile photo from your Google account. We do not request access to any other Google account data.
- Business profile: business name, P.O. Box, city, phone number, email address, Tax Identification Number (TIN) and bank details (bank name, account name, account number and branch), which appear on your invoices.
- Branding: your chosen brand colour and, if you upload one, your business logo. These appear on your invoices together with a business stamp generated from your profile details.
- Clients and invoices: the clients you save, the invoices you create and any recurring invoice schedules.
- Subscription payments: the plan you choose, the mobile money number and network you pay with, the amount, and the order reference, transaction reference and payment status returned by our payment partner. We never see or store your mobile money PIN.
- Notification email: the address we use to tell you about your account, for example when your plan's invoice allowance runs out.
2.2 If you are an Invoice Recipient
We process the name, email address and WhatsApp/phone number that a Business User enters when creating an invoice addressed to you, together with the invoice contents (items, quantities, amounts, tax, due dates and payment details). We receive this information from the Business User, not from you directly.
2.3 Technical data
Our servers and service providers automatically record limited technical data, such as IP addresses, request times and error logs, needed to run and secure the service. AnKara does not use advertising trackers and does not sell usage data.
3. How We Use Your Information
- to create your account and let you sign in;
- to generate invoices as PDF documents and deliver them by email and WhatsApp;
- to send automated payment reminders before and after a due date;
- to generate and send recurring invoices on the schedule a Business User sets;
- to apply a Business User's logo, brand colour and business stamp to their invoices;
- to process subscription payments, activate your plan and track your invoice allowance;
- to send you service messages about your account, such as allowance and payment notifications;
- to keep the platform secure, prevent misuse and meet our legal obligations.
We do not use Invoice Recipient data for marketing, and we do not sell personal data.
4. Who We Share Information With
We share personal data only with the service providers we need to run AnKara. Each is bound to process it only on our instructions:
- Supabase: database, sign-in and server functions (Frankfurt, Germany);
- Resend: email delivery (United States);
- PDFShift: converting automated and recurring invoices into PDF files (France);
- Notify Africa: WhatsApp Business messaging (Tanzania), delivered through Meta's WhatsApp Business Platform;
- Selcom: mobile money payment processing (Tanzania);
- DigitalOcean: hosting of our secure payment relay server, which passes payment requests between the app and Selcom (outside Tanzania);
- Cloudflare: hosting of the invoice-ankara.com website and routing of email sent to our addresses.
Invoices are delivered to the recipients a Business User chooses. We may also disclose personal data where required by law or by a lawful request from a competent Tanzanian authority.
5. Where Your Data Is Stored
Account and business data is stored in our database in Frankfurt, Germany, and some of our service providers operate from France, the United States and elsewhere, so personal data is transferred outside Tanzania. We make these transfers only where they are necessary to provide the service, to providers bound by data protection commitments, and in line with Sections 31 and 32 of the Act. Your business profile and invoices are also kept on your own device so the app can load them quickly.
6. Important: AnKara Invoices Are Not TRA Fiscal Receipts
Invoices generated through AnKara are business billing documents, not fiscal receipts issued under the Tanzania Revenue Authority's Electronic Fiscal Device system. If you need a fiscal receipt for tax purposes, please ask the issuing business directly.
7. How Long We Keep Your Data
- Account, business profile, branding, clients and invoices: kept while your account is open, and permanently deleted when you delete your account.
- Subscription payment records: kept for five (5) years after the payment to meet Tanzanian tax and accounting requirements. When you delete your account, these records are stripped of your name, email address and phone number.
- Server and delivery logs: kept for up to 30 days.
- Backups: residual copies in our backups are overwritten within 30 days.
8. Deleting Your Account
You can delete your AnKara account at any time:
- In the app: open Settings, tap Delete Account and confirm.
- Without the app: email privacy@invoice-ankara.com from the email address registered to your account, or follow the instructions at https://invoice-ankara.com/delete-account. We will verify your request and complete it within 14 days.
Deleting your account immediately signs you out, stops all recurring invoices and reminders, and permanently deletes your account, business profile, logo, clients and invoices. Subscription payment records are kept in anonymised form as described in Section 7. Deletion cannot be undone, so please save or share any invoices you need for your own records first. Deleting your account does not entitle you to a refund of any unused subscription period.
9. Your Rights
Under the Act you have the right to know whether we hold personal data about you and to receive a copy of it; to have inaccurate data corrected; to have data deleted; to object to processing, including for direct marketing; and to withdraw any consent you have given, including consent to process payment data, at any time without affecting processing already carried out.
To exercise any of these rights, email privacy@invoice-ankara.com. We respond within 14 days. If you are an Invoice Recipient, the business that sent you the invoice decides how your data is used; you can contact that business directly, or contact us and we will pass your request to them and help them respond. You can also complain to the Personal Data Protection Commission.
10. Consent for Payment Data
Payment and financial transaction data is sensitive personal data under Tanzanian law. Before you make a payment in the app, we ask you to tick a separate consent box, distinct from accepting our Terms of Service, allowing us to process your payment data. The box is never ticked for you, and we keep a record of when you gave consent.
11. How We Protect Your Data
We use encrypted (HTTPS/TLS) connections, hashed passwords, separation of each business's records so they can only be reached through that business's own account, restricted access to production systems, and secure storage of the keys we use to connect to our service providers. No system is perfectly secure; if a breach affects your personal data, we will notify the Personal Data Protection Commission and, where required, you.
12. Children
AnKara is intended for business owners and staff aged 18 or over and is not directed at children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The version number and effective date at the top show when it last changed, and we will tell you about significant changes through the app or by email.
14. Contact Us
Data controller: Barah Technologies Ltd (operator of AnKara)
Data Protection Officer: Joshua Calvin Maimu
Email: privacy@invoice-ankara.com
Website: https://invoice-ankara.com
Invoice emails are sent from invoices@invoice-ankara.com. We will never ask for your mobile money PIN or your password by email or WhatsApp.
You can also contact the Personal Data Protection Commission directly if you have concerns about how your data is handled that we have not resolved to your satisfaction.